Support

Ran into a problem? We’re more than happy to help.

Please tell us as much as you can about the issue you’re having and your computing environment. Log files are helpful.

Three places to get assistance

  1. Use this contact form.
  2. Search and post on our Forum
  3. Email us. Feel free to attach logs, screenshots or anything else that might help.

We are located in Ohio, USA. While we try to check the forums and our email as frequently as possible, we mainly work between 9am – 5pm weekdays.